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Common Questions

Free Trial Information
No credit card is required to sign-up, just enter your name and email address so we can send you a copy of your website builder login information. You can login to the site builder right away and start building your website.

There is absolutely no obligation to purchase the website builder. If you decide not to purchase the site builder and activate your trial account, it will simply expire and the web pages that you created will be deleted when the 10 day trial period ends.

Due to the nature of the application, the file upload and photo album features can only be activated once the website builder has been purchased.

To activate your trial account and publish your web pages on the Internet:
  • You will need to own a domain name. You can purchase a domain name from HyperStreet or use a domain name that you have purchased elsewhere.
  • You will need to purchase the website builder on a Monthly or Yearly billing term. All website builder purchases are backed with a 30 day money back guarantee, so there is no risk to you.
Sign up for the FREE Trial here.

Website Builder Purchase
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  • Unlimited use of the online site builder application.
  • Reliable Website hosting.
  • 50 matching email accounts - you@yourdomain.com
  • Detailed Website visitor statistics.
  • Toll free support .
  • (Note: Domain name registration is not included)
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Online Help Resources
In addition to this Common Questions page, we also suggest you watch the various Help Movies provided so you can see how to use the features of the web site builder application. To view the Help Movies, click here.

From Inside the Text Page Editor, you can also click on the Help icon, it looks like a purple book with a yellow question mark on it . Once you click on that, a pop-up window will appear with Help Contents sorted into categories on the left side of the pop-up window to help you in getting started using the features of the Text Page Editor.

In addition to those resources, you can also download and print a User Manual, here.

Computer Settings / Troubleshooting
Password Change
You can change your assigned website builder password from inside the website builder application: My Account Settings > Change Password. Please make a note of your new password.

Login Problems
The password you are assigned for the website builder is CaSe SeNsiTive - Make sure your CAPS LOCK is OFF if you are typing the password into the space provided.

If you get a message "Sorry! Direct access to this page is not allowed!" when trying to login to the website builder, or, once you log in, large portions of the website builder pages are not visible or do not appear to function properly, you will need to make some changes to your computer's settings. In these cases, please go to the Control Panel on your computer and view your Internet Options. Change your Security, Privacy and Advanced Tabs to the Normal or "Default" settings. Then open a new web browser window on your computer and login to the website builder in that new window.

In the vast majority of cases, this is all you will need to do. However, if you continue to have problems and you are using Internet Explorer, you may require a critical update for your web browser. You can have Microsoft scan your computer and list any available free updates here: http://www.windowsupdate.com. After you download any of the Microsoft suggested updates, you will need to re-start your computer before they will start working.

Preview Function
If you are unable to see the changes you have made in the Preview function of the website builder, you may be viewing a cached, or previously saved, version of the page in question. You should delete the offline content on your computer to ensure your assigned storage space for Temporary Internet Files is not full. To do this, go to the Control Panel of your computer, select: Internet Options, then on the General Tab of the Internet Properties pop-up window, click on the Delete Files button, then check the smaller pop-up box to Delete all offline content on your computer, so your Temporary Internet files storage area will be cleared. Note: this may take a few minutes for your computer to complete. Once finished, open a new web browser window and log back into the site builder using that new window, to use the Preview function to view your website changes. If you are still having problems viewing changes, please call us to have one of our staff review your account and user procedures.

Selecting a Template
When you first login to the Site Builder you will be presented with options for the overall website design. They are broken into two general categories, "Colorful" and "Simple". Once one of these has been selected, there are many subcategories to choose from. You can change the template for your website as often as you wish. To change your website template selection, click on > General Settings, then select > Change your Website Design.

From within each subcategory, the most recently added template options are located on the higher numbered pages on the drop-down list. The newer templates are designed to stretch the width of larger monitors that run at higher resolution settings. The older templates are best viewed at 800x600 resolution and will not fill the entire screen at higher resolution settings, leaving a vertical colored area on the right side of larger screens. You can change your template selection "on-the-fly" and re-publish your existing content using a new template, without having to start over. This way you can easily try many different styles until you find one that you like the best.

Creating Text Pages
Help Icon
The Text Page Editor Tool bar has many features available to you. The best way to understand and use these features is to become familiar with the Help icon in the tool bar, it looks like a purple book with a yellow question mark on it, . Once you click on that, a pop-up window will appear with Help Contents sorted into categories on the left side of the pop-up window to help you in getting started using the features of the Text Page Editor.

Goodies Button
14 of the many advanced features of the website builder application are found in the Goodies area, located on the Text Page Editor Tool Bar, the Goodies button looks like this . After you click on the Goodies button, you will see a pop-up window with the following feature options you can add to your website: Hit Counter, Current Date & Time Stamp, Last Modified Date Time Stamp, Maps, Driving Direction, Animated Cursors, Tell a Friend, Google Search, Page Layout, Calendar, News, Yahoo Presence and Mailing List. Click on any of those links in the pop-up window to add those features.

Pre Designed Text Page Layouts
For the beginner, formatting Text Pages can be very frustrating and time consuming. We suggest that you use the Page Layouts feature in the Goodies area and choose from a range of 15 pre designed page layouts and apply those to your Text pages. Once that has been done, you can cut and paste textual content from Word documents or other outside sources. However, please note that Word and other word processing programs use special formatting and "non-standard ASCII" text and the web page may not fully understand what is being copied. We suggest pasting the outside text into a plain text editor such as Notepad, to remove the existing formatting first. Once that has been done you can then cut and paste the Notepad text into the web site builder page editor and replace the placeholder text used in the pre designed layout. This is the fastest way to get started and the best way to avoid the pitfalls of formatting the content of your Text Pages yourself.

Inserting Pictures into Text Pages
From the Text Page editor tool bar, click on the Insert Image icon, it has brown border with a light green center and looks like this . Then use the Browse feature on the pop-up window that follows. If no pop-up window is seen, turn off your web browser's pop-up blocker and try again.

Before you upload your image file, check the file name and size of the image you are trying to upload. The file name must be 15 characters or less in length and it must contain letters or numbers only. No spaces or special punctuation can be present in the image file name. For example: image1.jpg will work, while image_1.jpg will not work.

If your image name is not properly formatted, right click on the image file on your computer to change the file name to meet the formatting requirements. Images must be 900 kb or smaller in size to be uploaded using the Insert Image icon on the Text Page editor tool bar. Images smaller in size will also load faster on your web site.

Incoporating Logo/Replacing Main Image
To replace the template's stock images with your own picture or logo, the file name for your new image must be exactly: mi.jpg - so the website builder application will recognize this file. You must select General Settings > Incorporate Logo / Replace Main Image. For some design selections you will have the option of replacing the Main Image on the Welcome page, or selecting the option to replace the Main Image on the interior pages.

Adding Links
Hyperlinks
You can create hyperlinks to other pages on your own web site, to pages on a different web site or to open a visitor's email client. The hyperlinks can also be created to open in a new web browser window, so the user does not leave your web site when using these links. A hyperlink can be inserted into text or into an image. To insert a Hyperlink, first select the text you want to serve as the link (eg: Click Here) in the editor window,or to use an image as the link, click on that image to select it. Next, click on the Insert Link icon using the Text Page Editor Tool bar, the icon look like a sideways "8". There are 2 similar icons, one on the Left for inserting a Hyperlink, and one on the Right, for deleting a Hyperlink. You must enter a URL or email address in the pop-up window, then you may also check the box to have that URL destination appear in a new window.

External Links
An External Link will appear as a page navigation button on your website that opens directly to another website. To create an External link, go to: Page Manager > Add a New Page, click on Save, then designate the type of web page to be an External Link (last option at bottom under Guest Book). Then you must select the Link Type from the 4 available options in the drop down list and enter the Link-to URL in the space provided below that. Lastly, you have the option of having the destination URL open in a new window.

Adding Text Links In Footer To Index Your Pages
In order for the search engine spiders to crawl your entire site, your pages must have text links from each page to every other page. You can do this by adding text links to your Footer. The Footer will appear on every page automatically. To start adding links, you must first know where to link to. From the Page Manager, click "Preview". Click on your second page and take a look at the address bar. At the end of the long address, you will see a number followd by ".html". Each page you have created has a number which is in order of creation. If you have deleted pages, some numbers will be missing and if you have rearranged your pages, the numbers will be out of order. Make a note of what number goes with what page (i.e., 2nd page title: About Us, file: 2.html ... referred to below).

When you have a complete list of all of your pages and the corresponding file names, close the preview and from the Page Manager, click "Edit Website Footer" in the left column.

You can list your pages in any order, but for simplicity sake, we recommend adding them in the same order as your buttons. Type in all of your page titles starting with your home/Welcome Page. To create a visual separation between the titles, you use a number of characters or get creative. Here are some examples:
  • Home | About Us | Contact Us
  • Home About Us Contact Us
  • Home :: About Us :: Contact Us
  • Home - About Us - Contact Us
  • Home / About Us / Contact Us
After you have listed your pages, select the first page title and click the "Insert Link" button in the tool bar. You will get a pop up that will prompt you to Enter URL/E-Mail ID. Enter the whole URL for the page. For your first page, you'll enter http://yourdomain.com/index.html. You will not need to open your pages in a new window, so you can leave the box unchecked. Click "OK" to insert the link. For the second page, select the second page title and click the "Insert Link" button as before. Instead of "index.html", you will enter the corresponding numbered file name. Using the same example from above, the About Us page will be http://yourdomain.com/2.html.

When all of your listed pages have links, click the "Submit" button. If you have a lot of links, save your Footer frequently (every 15 min or so) so that your browser session does not time out cause your work to be lost.

Sub-Navigation
To use the sub navigation feature, within the website builder application, check the box at the bottom of the Page Manager to activate the sub navigation menu and to view the horizontal bi-directional arrows. Then you are able to create sub pages of the proceeding page. Only one level of sub navigation can be created.

File Upload Feature
The file upload feature will allow you to upload other types of files other than images (such as audio, video, and other documents). Make sure that your users will be able to open the files you have uploaded (for example, not everyone has Photoshop on their computer, so they will not be able to open file.psd).

To upload a file, first highlight text on the page you wish to link to the file. Next, click on the "File Upload" button which looks like this: You will then get a pop up that will show a list of files already uploaded (if this is your first one, the list is empty) and below are "browse" buttons that will allow you to upload your file.

Welcome Page Option
A Welcome page has a unique design allowing for greater customization from the Home page and other interior pages of your web site. A Welcome page generally is more limited on the amount of page navigation buttons, images and text that can be shown due to the special nature of it's design.

Having a Welcome page is optional and you should consider the limitations of the design if you want to have one. If no Welcome page is selected the page listed at the TOP of the Page Manager's list will be the first page visible when a visitor reaches your web site. You can use the Page Manager function to change the order of your pages, add, re-name or delete pages as you wish.

Photo Album
Trial Accounts
Due to the nature of the website builder application, the Photo Album feature can only be activated after the web site builder has been purchased.

Active Accounts
You can have up to 70 different pages on your website designated to be Photo Album pages. Each Photo Album page can display up to 250 photos, with a small thumb nail version and a larger more detailed version of each image available. In addition, a visitor can select the Slide Show option to have the Photo Album automatically scroll through and display all of the larger versions of each image on the page, one at a time.

Troubleshooting
If you having a problem uploading or displaying an image in your Photo Album, check the file name and size of the image you are trying to upload. The file name must be 15 characters or less in length and it must contain letters or numbers only. No spaces or special punctuation can be present in the image file name. For example: image1.jpg will work, while image_1.jpg will not work. Right click on the file on your computer to change the file name. Images must be 900 kb or smaller in size to be uploaded in the page editor. Images smaller in size will also load faster on your web site. If your domain name was registered elsewhere and your DNS settings have recently been changed, you may notice your images appear only as a small red "x". When this happens, check the formatting rules of each image name as previously mentioned here, then re-publish your web site files again using the web site builder Publish Option #2 - re-publish your entire web site. Then open a new web browser to view your live web site in that new window.

Video Files
There are two major ways of presenting video on your website. Some people want to allow visitors to download and view the videos when they click on an image or a link, and others want the video "embedded" in the page, where it will play within their other content.

Linking to Video Files
To create a link to a video file, you would first open the page you want to include the link on in the Page Editor. Type and/or select the text you want to act as the "link" to the video file, for example "Click Here For The Video", in the Page Editor. (Alternatively, if you want to use an image for the link, click on the image to select it). Once selected, click on the InsertFile Icon (looks like a computer monitor with a yellow arrow pointing down) . This brings up the File Manager dialog box. If the video you wish to link to is already in your file list, all you will have to do here is press the "Insert" button to link to it.

If you need to upload and link to the video file, press the "Browse.." button to bring up the File Upload dialog. From here, select the video file you wish to upload from your own computer's file system. Once selected, the file name and path will show on the File Manager. Enter a description of the file on the Description line and press the "Upload" button. Now the file will appear in the list in the File Manager and all that is needed is to press the "Insert" icon.

Embedding Video Files
Caveat: The success of embedding a video depends on the visitors' browser settings; some will not display properly unless they have their plug-ins set up correctly. Also, embedded videos may adversely affect the load time of the whole page since video files are usually large files. Any video you use for this purpose should be optimized and selected carefully with these factors in mind.
To embed a video file in the page, you will first have had to upload the file to the server. You can use the process above under "Linking to Video Files" in order to get the video uploaded first. When doing so, make a note of the file name of the uploaded file, for example "video1.mov".

You will need to use "HTML" mode (click on the "HTML" box in the lower left of the Page Editor) and identify the position in the page where you want the video to play. The code you will need to enter has this general format:

<EMBED SRC="FILENAME" 
HEIGHT="XX" WIDTH="YY" 
LOOP="TRUE/FALSE" 
AUTOSTART="TRUE/FALSE">
</EMBED>
  • Replace FILENAME with the actual file path and name of the video you want to play. For files uploaded via the File Manager (as in the above procedure) the path will always be /doc/filename, so to use the above example, we would replace the FILENAME with /doc/video1.mov
  • Replace XX with the height, and YY with the width in pixels you want the video to display at in the page
  • Use LOOP="TRUE" if you want the video to restart after it finishes playing and FALSE if you want it to play only once
  • Use AUTOSTART="TRUE" if you want the video to play automatically when the page is opened, and FALSE to wait for the user to press the play button before playing.

After entering these values in the page editor, uncheck the HTML box and press the Submit button to save your changes. NoteEmbedded videos may not show in the preview properly. Please publish your changes and view them on the live site to ensure proper operation.

Audio Files
There are two major ways of presenting sounds and other audio on your website. Some people want to allow visitors to download and play the audio when they click on an image or a link, and others want the sound "embedded" in the page, where it will play.

Linking to Audio Files
To create a link to an audio file, such as a song sample in mp3 format, you would first open the page you want to include the link on in the Page Editor. Type and/or select the text you want to act as the "link" to the file, for example "Click Here For My Sample Song", in the Page Editor. (Alternatively, if you want to use an image for the link, click on the image to select it). Once selected, click on the InsertFile Icon (looks like a computer monitor with a yellow arrow pointing down) . This brings up the File Manager dialog box. If the audio file you wish to link to is already in your file list, all you will have to do here is press the "Insert" button to link to it.

If you need to upload and link to the audio file, press the "Browse.." button to bring up the File Upload dialog. From here, select the file you wish to upload from your own computer's file system. Once selected, the file name and path will show on the File Manager. Enter a description of the file on the Description line and press the "Upload" button. Now the file will appear in the list in the File Manager and all that is needed is to press the "Insert" icon.

Embedding Audio Files
To embed a sound in the page, you will first have had to upload the file to the server. You can use the process above under "Linking to Audio Files" in order to get the music uploaded first. When doing so, make a note of the file name of the uploaded file, for example "mysound1.mp3".

You will need to use "HTML" mode (click on the "HTML" box in the lower left of the Page Editor) and identify the position in the page where you want the audio controls to appear. The code you will need to enter has this general format:

<EMBED SRC="FILENAME" 
HEIGHT="XX" WIDTH="YY" 
LOOP="TRUE/FALSE" 
AUTOSTART="TRUE/FALSE">
</EMBED>
  • Replace FILENAME with the actual file path and name of the audio file you want to play. For files uploaded via the File Manager (as in the above procedure) the path will always be /doc/filename, so to use the above example, we would replace the FILENAME with /doc/mysound1.mp3
  • Replace XX with the height, and YY with the width in pixels you want the audio controls to display at in the page. Note: If you set these both to "0" (zero) the controls will be invisible to the user and the sound will play, effectively, in the background.
  • Use LOOP="TRUE" if you want the sound to restart after it finishes playing and FALSE if you want it to play only once
  • Use AUTOSTART="TRUE" if you want the sound file to play automatically when the page is opened, and FALSE to wait for the user to press the play button before playing.

After entering these values in the page editor, uncheck the HTML box and press the Submit button to save your changes. Note: Embedded sounds may not play in the preview windows properly. Please publish your changes and test on the live site to ensure proper operation.

Publishing With The Website Builder
You can publish your web site by first logging into your Web Sitebuilder Account. Just above your list of pages on the Page Manager, you'll see 2 buttons: "Preview" and "Publish". When you click on "Publish", your web site will be published.

Please note that each time you make changes to your web site, you'll need to re-publish your web site for the changes to be visible on the live version of your site.
Creating Email Accounts
You can manage your email account from the Service Manager located in the "Customer Control Panel" of our web site.

First, log in by entering your domain and Service Manager Password under "Service Manager". If you have forgotten your password, click on the "Forgot Password" link under the login box and the password will be sent to the Administrative Email Address that we have on file for you.

Once logged into your service manager, you will see the first section that says "Manage Email" with 2 buttons: "Add a New Account", and "Add a New Fowarder".

New Email Account
"Add a New Account" will create a new mailbox where your emails will be collected. To add a new account, click this button. Enter all the below required information and click "ADD NEW MAILBOX"

The 'Username' is the portion of the account that comes before the '@yourdomain.com'. This will be the account name so dots '.' are not allowed at this point. If you wish to use a name like first.last@yourdomain.com, set up a simple name for this account and then use 'MODIFY' to add an alias for this name.

Note that it takes up to a minute for your new account to be useable so do not be alarmed if your new account does not show up immediately on the mail management page; it should appear shortly.

New Forwarder
Enter the username (which will appear as username@yourdomain.com) and specify the "Deliver To Email". Click "Add New Forwarder" to create your forwarding account.

Forwarder accounts redirect email addressed to anyname@yourdomain.com and forward to another outside account of your choosing. For example you could have an account you@yourdomain.com set up to forward mail to jack123@yourisp.com. Forwarder accounts do not have passwords or quotas and you cannot log in to them as no mail will be stored on our servers.
Ecommerce Options
Setting General Shop Settings
Our website builder's shop pages are integrated with 4 of the top payment gateway providers. The available online payment gateway options include PayPal, Authorize.NET, 2Checkout and Verisign. You will need to open an account with the selected payment gateway provider separately before using this feature.

To begin activating Ecommerce, select or create a page in the Page Manager that you are going to use as your first Shop Page. To make your selected page a Shop Page, click on the "Create form, Photo album, Shop." icon next to the page name. This brings up the "Choose the type of webpage" page, where you will see the list of page types available. Select "Shop Page" and press "Submit". Since this is your first Shop page, the builder will now request your Shop Settings. Note that you only need to do this once, the first time you create a Shop page. additional pages will use the same settings. On the "Shop Settings" page, select your payment provider, shipping methods etc and press Submit. Depending on which payment provider you are using, the next page will request certain information that your payment provider will have sent to you. This will consist of such things as an account number, email address, login id or other identifiers that your payment gateway needs to process transactions for you. If you selected to add tax to your customers' purchases, the next page will request the tax rate to apply in general and for various types/locations of buyers.

You will next be presented with the "Choose Shop Page Layout" page which will display a sample of two available layouts. One has larger pictures and the description underneath and the other has smaller pictures and the description to the right. Note that these are representations of the layout only, you can add many more than 2-3 products to each page. Select the layout style that you prefer by clicking on it.

Next you just need to add the products you want to sell (see below).

Adding Individual Products
Make this a product catalog page Check this box if you just want to create an online catalog, for example if your business is telephone order only. This option creates a simple catalog page where your users can view and browse the items in your shop but will not be able to "add to cart" or purchase the item. This option is available on the top left of the page.

You can enter the details of each product you have to offer on this page. All the mandatory fields are marked by a "*". You need to fill in the details for each product that you want to display on your Shop page, separately. If a particular product has variations (like size, style, color, weight, flavors, etc.), then you can just fill in the main details for the actual main product and the many product variations thereof as category options for your customer. You can do this by filling in the "Field Name", "Field Type" and "No. of Options" fields provided at the bottom of the main product details. You can choose between a check box, pull-down menu or a radio button as appropriate for your product. In the "No. of Options" field, you need to enter the number of variations available for each product field. This allows your customer to indicate his/her preference by choosing one of pre-defined options that you have set.

Product Example: Suppose you sell shirts, you would fill in the details of Cotton Shirts as one of your main products. And within cotton shirts, you would create Fields (or categories) such as Size, Sleeve, Color, etc. Once you submit all the required information about your product on this page, the "Edit Field Properties" page is displayed which allows you to add the predefined value options for each of the field names (categories) that you have chosen. For example "Blue", "Red" and "Black" under "Color"; "M", "L" and "XL" under "Size", etc.

The values that you enter on the "Edit Field Properties" page will appear as choice options for your online customers when they visit your web page. Once you enter the details, you can preview your product along with the details and options, as it will appear on your final online shop page. If you are satisfied with the design template you can then proceed to either add more products or publish the shop page right away.

Importing Product Lists From File [Advanced Users Only]
You are also be able to import data directly from a CSV (comma separated values) file, instead of manually typing in the individual data for each product. This is especially useful if you have many products to add at the same time. To do this just click on the "Import CSV file" link available on the top of the page. On the next page that appears, click on "Download CSV Template". This template is a small file that shows you the format your CSV file needs to be in to be used successfully. In general it will look like this:
Product ID,Product Name,Short Description,Long Description,Units,Price,Weight

You would then prepare your list of products, perhaps exported from a database or other program, in this format. Once you have that prepared, you can then use the Browse button on the "Import CSV file" page to select the file from your computer and then the Submit button to upload and add all the products at once.

HTML Code / Google AdSense
[Warning] Advanced Users Only
The techniques described in this section are intented for advanced users only. If you are not comfortable with HTML code, you should not attempt these procedures without first learning something about HTML code.

Inserting HTML Code
The Site Builder allows for directly editing the raw or "source" HTML of any page. To do so, open the page in the Page Editor and select HTML mode (check the 'HTML' box in the lower left corner). You will then see the raw HTML source code for that page displayed. You may enter any valid HTML into this area, including CSS (cascading style sheet) information. When you are done editing this code, you must uncheck the HTML box in the lower left before submitting and saving your changes.

Inserting Javascript Code
[Javascript Warning]
The website builder will accept just about any valid Javascript code as well. This will need to be entered in HTML mode (see above). What must be understood by the user is that almost ALL attempts to insert Javascript code will result in the Page Editor not loading this page properly again and requiring edits to replace the whole page again.
The recommended procedure to get around this problem is as follows.
  • Design the page as normal for non-javascript content in the Page Editor
  • Once you have the non-javascript content laid out the way you like:
    • Switch to HTML mode (check the 'HTML' box in the lower left corner)
    • Copy all the code that now appears in the content window
    • Open your favourite PLAIN text editor (such as NotePad) and paste the code into that.
    • Enter the javascript code into this file where you need it
    • Save this file locally, on your computer, as a plain text (.txt) file.
  • Now you have your own copy of the HTML source for this page saved on your own computer.
  • Add the same javascript code to the source in the Page Editor (or just cut and paste from the file you just created)
  • Switch back to Editor mode (uncheck the 'HTML' box in the lower left corner) - Note: depending on what kind of javascript you entered, it may or may not display properly, or at all, in the Page Editor. This is to be expected.
  • Submit and Approve the changes and Publish if you wish. Note: again, depending on what kind of javascript you entered, it may or may not display properly, or at all, in the Preview. You should publish and view the page on your live website to test operation.
Once this has been done, the Page Editor WILL NOT display your content properly again. To perform edits for this page, you will need your local copy of the page source created using the steps above or start from a new blank page. Follow the following procedures:
  • Select the page to edit, as usual, from the page manager. As mentioned earlier, you may see some unusual behaviour from the editor at this point.
  • To clear the old page, just click on the "Submit" button, then click on the Edit button. This should bring you back to the Page Editor with all of the content cleared.
  • You will need to switch to HTML mode in the Editor if you intend on copying code back into this page from your local copy
  • If you want to re-use any content from the previous version, open your local copy of the source for this page in your text editor, make the required changes there and then copy/paste them back into the Page Editor.
  • Switch back to Editor mode (uncheck the 'HTML' box in the lower left corner)
  • Submit and Approve the changes and Publish if you wish.


Using Google AdSense
If you wish to use Google AdSense on some or all of your pages, the above caveats regarding HTML and Javascript code also apply. Below is the recommended way to insert the Google AdSense code supplied by Google into your page.
  • Create a new text file on your own computer, for example named "googleads.html" containing the code for your google ad. This code will have been provided by Google and will look something like this usually:
    
    <script type="text/javascript">
    	<!--
    	google_ad_client = "pub-XXXXXSAMPLEADCLIENTCODE";
    	google_ad_width = 728;
    	google_ad_height = 90;
    	google_ad_format = "728x90_as";
    	google_ad_type = "text_image";
    	google_ad_channel ="";
    	google_color_border = "336699";
    	google_color_bg = "FFFFFF";
    	google_color_link = "0000FF";
    	google_color_url = "008000";
    	google_color_text = "000000";
    	//-->
    </script>
    
    <script type="text/javascript"
    	  src="http://pagead2.googlesyndication.com/pagead/show_ads.js">
    </script>
    
  • Once you have saved the above file on your own machine, log in to the website builder. For this example, we will use the name "googleads.html".
  • From the page manager, select a page to include the code in and press Edit.
  • Use the InsertFile feature (looks like a computer monitor with a yellow arrow pointing down) to browse to and upload the googleads.html page you created above. It should show in the "available files" list now.
  • Return to the Page Editor and select HTML mode (check the 'HTML' box).
  • Enter code like below: (replace the googleads.html file name with whatever you uploaded above)
    
    <IFRAME src="/doc/googleads.html"
    	frameborder="1" 
    	width="750" 
    	scrolling="no" 
    	height="100">
    </IFRAME>
    				
    
    You may want to change the height and width and frameborder parameters to you tastes and needs depending on the layout of your Google AdWord code.
    IMPORTANT! The page editor and preview will likely complain that the file "cannot be found" or words to that effect, however the ads will appear when the changes are published to your site.
Variation: Adding to every page automatically You can have the system add a footer with the Google AdSense code to every page automatically. This can be done by using the "General Settings" -> "Add/Edit Footer Content" and following the steps above - adding the code into HTML mode of the footer editor. The ad content will then appear at the bottom of every page.

Search Engines
Optimization Features
To access the website builder search engine optimization features, go to: General Settings > Enter Key Words for Search Engines. Our website builder enables you to enter page names, descriptions and keywords (meta tags) for each page you create. In addition, it is very important to use the web site builder's footer feature: General Settings > Add/Edit Footer Content, to create text links at the bottom of your web pages to enable search engine spiders to crawl your interior pages.

Manual Search Engine Submission
After entering your keywords, page descriptions and creating a footer with text links, you will need to be proactive and submit your URL (domain name) to the top search engines to ensure they find you. Here is a list of the top search engine submission pages we suggest you visit after you have used the optimization features previously discussed:

Google: http://www.google.com/addurl.html
Yahoo: http://submit.search.yahoo.com
MSN: http://search.msn.com/docs/submit.aspx
Dmoz: http://www.dmoz.com/add.html

Note that it can take several weeks before your pages begin to "show up" on the search engines. This period varies between the various search engines and is also affected by many external factors. If you have questions about time frames for indexing, please refer to the specific search engines you submitted to. Most will have a "guidelines" or "frequently asked questions" page to give you more information.

Viewing Visitor Statistics
Your website builder includes detailed visitor statistics which can inform you how many people are visiting your site. To access your website statistics, first login to the Service Manager here. The Service manager is on the left side of this page and requires that you enter your domain name and the Service Manager password which was emailed to you when you signed up. Note this password is CaSe SeNsiTive - Make sure your CAPS LOCK is OFF when you are typing the password into the space provided.

Once logged in to the Service Manager, just click on the "Show Web Site Stats" button near the top of the page to view the statistics. Statistics are generated nightly and will be available 24 hours after your website builder purchase, as they reflect the visitor traffic statistics for the previous day.

For explanations of the various terms used on your website statistics pages, see our Visitor Statistics page here.

DNS Changes
If your domain name was purchased through HyperStreet, your DNS settings will not need to be changed in order to view your published website after you purchase our website builder service.

If your domain name was purchased from another company, and you wish to use that domain name in conjunction with our website builder service, you will need to change your domain name's DNS settings, to point that domain name to our servers. Your DNS settings must be changed to:

NS107.DNSLEADER.COM
NS155.DNSLEADER.COM

You will need to access the Domain Control Panel on the website of the company you purchased the domain name from. DNS changes are very commonly made and most should take only a few hours to be completed. If you require any assistance, please call us to have one of staff help you with your DNS change.


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